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For your reference, we have included the original job posting below.
Shift Leader
Job Number:
38259426
Company Name:
Churchs Chicken
Job Location:
Sanford, FL US
Job Category:
Travel, Hospitality & Restaurant
Minimum Education:
High School Diploma
Shift Leader
Shift Leader Sanford, Florida Churchs is under new leadership, and offering career opportunities to those who want to join an up and coming leader in the quick service restaurant industry. With new menu items and a new mission, as we strive to become To be the most respected and admired chicken quick service restaurant Brand. Were intensely focused on providing the absolute best guest service, clean and inviting restaurants, and the best food.
We are a new Churchs, we are building a new future, why not build your future with us!
If you thrive in a fast-paced environment, and look for an opportunity to grow and experience more, we have the right job for you. Join a team that is a supportive in an atmosphere where hard work is recognized.
CHURCHS IS LOOKING FOR BEST OF TALENT!!
Do you have a proven track record of success? If yes, come join Churchs Chicken. Our Shift Leaders take pride in doing their jobs well and exceeding our customers expectations. Responsible for assisting in directing daily operations, all activities of the Shift Leaders are expected to be consistent with and supportive of the Churchs Chicken overall business plan.
Do you have the experience and the skills? Then its time to join our team!
If you :
Have 1 to 3 years in management positions, preferably quick service restaurant experience
Can offer guests a great dining experience
Love to lead and love to learn
If you relate well to others
Solve problems and think outside the box
Are computer savvy
Financial management understanding to include labor management and P&L responsibility
If love to build a winning team through training and strong work habits.
We will offer:
Competitive Salary and Incentives
Requirements:
Shift Leader is passionate about ensuring team members provide our guests a superior dining experience with friendly, quick, accurate service in a clean and safe environment.
Primary Job Duties The position of Team Member/Shift Leader is responsible for the following major duties and tasks:
Creates a World Class Guest Experience
Creates an in store service environment that exceeds guest expectations with regard to friendly, quick and accurate service. Builds team understanding and commitment to guest service standards.
Provides guests a ?brand right? environment in which to place their orders, receive their food and dine inside the restaurant.
Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
Provides guest satisfaction by assisting and resolving all complaints in person or by phone,
Ensures that all incoming calls are handled in a prompt, courteous, and professional manner.
Delivers Exceptional Brand Standards, Cleanliness and Safety
Monitors and ensures all menu products are prepared and served according to standard procedures.
Ensures that all product holding times are strictly observed.
Ensures that product displays on the counter or in the display case are properly rotated and attractively displayed.
Maintains standard procedures for receiving, handling, and storage of food products.
Monitors and assists with all assigned housekeeping duties to provide a clean and organized restaurant.
Ensures that all tasks are accomplished in a safe manner.
Inspects and ensures the outside grounds and parking lot are properly maintained to create a brand right environment.
Performs Administrative Duties as Assigned
Monitors and performs opening and closing duties as required
Completes required shift reports such as the week sales report, bank deposit slips, the cash and inventory worksheet
Enters inventory and payroll as required
Ensures compliance to established cash handling and security processes
Adheres to company policy and procedure for bank deposits
Performs other duties as assigned by Manager/Assistant General Manager
II. Technical and Other Skills Required: 1. Must be 18 years old. 2. Must have a high school diploma or equivalent (GED). 3. Must be eligible to work in the United States. 4. Must possess a valid driver?s license, access to an automobile during shifts, and proof of vehicle insurance. 5. Must pass a background check. 6. Must have access to a telephone 24 hours a day. 7. Must be available to work assigned schedule and open and close the restaurant. 8. May be required to work temporarily at other restaurant locations.