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Listed below are the top 10 out of 231 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Lake Mary, FL
Xyratex is a leading provider of data storage technology, including modular solutions for the enterprise data storage industry and hard disk drive (HDD) capital ...
Job Purpose: Keeps customers informed by answering and researching inquiries. Duties: * Evaluates inquiry by determining nature of issue as hardware, software, ...
Stratus Uptime. All the time. People count on Stratus when their important computer applications need to be up and running all the time. For organizations ...
Bear Data Solutionsis named as one of the fastest growing companies by Inc. magazine in 2010, continues to grow and evolve as a successful IT solutions and ...
Bohemia Interactive Simulations Inc - Orlando, FL US
IT Specialist Bohemia Interactive Simulations is the leading developer of gamebased, 3D simulation and training software. Used by military and commercial industry ...
InCharge Institute of America, Inc. is a 501(c)(3) nonprofit organization. As a supporting organization to InCharge Debt Solutions, we provide supplementary ...
InCharge Institute of America, Inc. is a 501(c)(3) nonprofit organization. As a supporting organization to InCharge Debt Solutions, we provide supplementary ...
LabAnswer has several full time, entry level positions in Orlando, FL. LabAnswer is the leading laboratory informatics consultancy in North America. We work ...
Experis IT has 12 Software Engineer openings (Level I IV) in Orlando, FL. Our client is experiencing growth in the modeling and simulation arena to include ...
Our client is looking for an experienced Application Support Specialist in Orlando. This is a permanent role in the $40$45K range. Must have a good understanding ...
For your reference, we have included the original job posting below.
Software Product Support Specialist
Job Number:
41490909
Company Name:
SunGard
Job Location:
Lake Mary, FL US
Job Category:
Information Technology
Software Product Support Specialist
Software Product Support Specialist
Job ID #:18606
Location: US-FL-Lake Mary-1000 Business Center Dr. Functional Area:Application Support/Call Center Department:Client Services/Customer Support Position Type:Full-Time Regular Education Desired:High School Diploma or equivalent Relocation Provided:No Experience Desired:At least 3 years Job Level:2 - Professionals
SunGard Public Sector's local government applications have been successfully delivering advanced, fully integrated solutions to public sector organizations for nearly thirty years. Our government information technologies address the business requirements of cities and counties, public and private utilities, public safety and justice agencies, and not-for-profit organizataions.
Dedicated to serving municipalities worldwide, SunGard Public Sector's market-leading products provide back-office integration, address wireless computing requirements of field personnel, and support the end-to-end delivery of electronic access to citizens and businesses.
For public safety & justice agencies, SunGard Public Sector solutions offer system-wide integration and interoperability for computer-aided dispatch, records management, mobile computing, and jails management. Position Responsibilities
Job Description: This position will work directly with customers and employees to research and resolve functional and technical issues. Research may include performing transactions, and/or running programs in order to answer complex customer questions. Detailed analysis and research may be necessary to handle complex issues. Support is handled primarily via the telephone with some web support. Detailed analysis and research may be necessary to handle complex issues. Position Requirements
Skills/Experience: - Degree in related field and/or equivalent combination of education and experience. - Minimum 2 years unscripted software support (help desk) experience in a windows environment - Ability to trouble shoot network and wireless communication issues. - Public Safety Fire, Police or EMS experience is a plus - Proven problem solving and customer instructing experience - Ability to answer high volume phone calls - Ability to accurately document issues, research and solutions - Excellent verbal and written communication skills - iSeries, AS400, or SunGard Public Sector PS&J software experience is a plus
